Project Manager - Omni-Channel Marketing (JP4549)

Location: Thousand Oaks, CA
Date Posted: 08-02-2018
Job Title: Project Manager - Omni-Channel Marketing (JP4549)
Location: Thousand Oaks, CA.
Employment Type:  Contract
Business Unit:  CEC - Customer Engagement Center Operations
Duration:  4+ months (likely extensions)
3Key Consulting Inc. is looking for a Project Manager with 5 - 7 years’ concentrated experience in project management with experience in marketing campaign implementation for a global, CA-based, bio-pharmaceutical company.
Job Description:
Omnichannel Customer Engagement (OCE) Project Management Support 
Amgen is looking for a proven, driven and motivated Project Manager to play a critical role in the upgrade of our Marketing Campaign Management tools and supporting platform capabilities as part of an overall initiative to deliver superior patient and provider journeys.  The high-level objective of this initiative is to implement a new omni-channel campaign management service that will maximize use of these new capabilities, increase strategic partnership with Amgen brand teams, and ultimately help to facilitate more effective campaigns to meet brand objectives.
This role will serve as the primary point of contact between OCE, the external vendor (Deloitte), Amgen Brand Marketers and their creative agencies. This position requires excellent organization, prioritization, attention to detail, and relationship management skills.
Top Must-Have Skills:
  • Proven ability to contribute to marketing program execution: Strong project management skills and the ability to juggle multiple tasks simultaneously, consistently delivering high quality results
  • Excellent communication, collaboration and relationship development skills
  • Previous Marketing Campaign implementation experience preferred
Day to Day Responsibilities:
  • Serve as the primary point of contact between Omnichannel Marketing Engagement and Deloitte
  • Assist with change management planning and training for USBO marketers
  • Ensure Amgen alignment with Deloitte project timeline and other dependent projects with focus on critical milestones
  • Ensure brand campaign needs are aligned with projects to avoid business disruption
  • Identify required OCE resources from various departments (primarily IT, Marketing and Operations) and, in advance, set expectations as to the time required and hold accountable to deadlines
  • Identify key decision points and ensure necessary actions are completed to maintain timelines
  • Serve as liaison between Deloitte and other OCE vendors (e.g. Teradata, DMD, 3rd party data providers) as needed
  • Encourage and maintain open and clear communication, rapport, and cooperation with all parties
This role will report to the Senior Manager of Campaign Strategy & Operations
Why This Position Is Open:
This is to assist in the completion of a project
Employee Value Proposition:
Gain experience implementing a distributed marketing platform that combine leading technologies that supports the patient and healthcare provider journies.
Red Flags:
No stated experience using common project management tools (ex. MS Project, Excel etc.) will be a significant concern.
Interview process:
Phone interview followed by in-person.
3KC Talent Acquisition Team
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