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Business Analyst Senior Associate / Supply Chain (JP7193)

Thousand Oaks, California · Biotech/Pharmaceutical
Job Title: Business Analyst Senior Associate / Supply Chain (JP7193)
Location: Thousand Oaks, CA    
Employment Type: Contract
Business unit: GSC Global Supply Chain
Duration: 12 months with likely extensions
Job Posting Date: 04/07/2020
3 Key Consulting is hiring a Sr Associate Business Analyst for a consulting engagement with our client, a leading global bio-pharmaceutical company.
Job Summary:
This role functions as the liaison between functional business units and the IS organization. Must possess the skills to clearly capture and articulate the client's processes, partner with the client to identify process improvement, and translate strategies into information solutions. Role varies between client focused and application focused.
Required Skills:
Experience on a project team, and an FDA-regulated industry (pharmaceutical, food, cosmetics) preferred
Top Must have Skill Sets:
  • Customer Service
  • Order Management - inquiry management and order intake processing
  • Complaint Management
Employee Value Proposition:
exposure to the new technology that is being implemented in the order/design of the customer service process, support they will be providing to daily operations, 7-12 teammates, cross functional team.
Red Flags:
no prior customer service experience

Interview Process:
Initial phone screen & Skype video. 
We invite qualified candidates to send your resume to resumes@3keyconsulting.com. If you decide that you’re not interested in pursuing this position, please feel free to look at other positions on our website www.3keyconsulting.com. You are welcome to also share this posting with anyone you think might be interested in applying for this role.
3KC Talent Acquisition Team
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