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Senior Support Office Associate (JP7734)

Thousand Oaks, CA · Biotech/Pharmaceutical
Job Title:  Senior Support Office Associate (JP7734)
Location: Thousand Oaks, CA. (Remote Pending Lift of COVID Restrictions)
Employment Type:  Contract
Business Unit: CCS and LSP Management
Duration: 1+ years (with likely extensions)
Posting Date: 10/2/20
 
 
3 Key Consulting is hiring a Senior Support Office Associate for a consulting engagement with our direct client, a leading global biopharmaceutical company.
 
Job Description:
Accountabilities:​
  • Support business processes related to ATO Back Office and process improvements with minimum supervision​.
  • Act as a team lead or -member in cross functional projects​.
  • Provide appropriate and accurate information and analysis for effective decision making in ATO Hub​.
  • Manage and oversee Compliance related activities​.
  • Develop strategic and tactical processes that increase the Corporate Transportation value proposition with minimum management direction.
 
Responsibilities; ​
 
  • Execute GDP/ GMP and business processes in the scope of ATO Support Office with minimum supervision​.
  • Manage outbound/ inbound distribution schedule with appropriate level of detail and prioritization​.
  • Execute processes related to outbound/ inbound distribution including creation of shipping documents, booking of couriers and managing shipping supplies.
  • Track distribution Budget​.
  • Develop and maintain key performance indicators and metrics for area management​.
  • Develop and maintain client training materials related to the ATO Back Office​.
  • Develop and maintain applicable Standard Operating Procedures, Forms, and/or Business documents​.
  • Provide training to new staff​.
  • Represent ATO Hub by leading and/or facilitating cross-functional team meetings to develop and implement business solutions which optimize processes​.
  • Own/ provide support Deviations/CAPAs, root cause assessments, and change control records.
 
 
Why is the Position Open?
Additional workload on the team.
 
Top Must-Have Skill Sets:
  • Documentation skills.
  • Microsoft Word/Presentation skills.
  • Great written and verbal communication skills.
  • Organization skills.
  • Attention to detail.
 
Day to Day Responsibilities:
  • Execute GDP/ GMP and business processes in the scope of ATO Support Office with minimum supervision ​.
  • Manage outbound/ inbound distribution schedule with appropriate level of detail and prioritization​.
  • Execute processes related to outbound/ inbound distribution including creation of shipping documents, booking of couriers, and managing shipping supplies.
  • Track distribution Budget​.
  • Develop and maintain key performance indicators and metrics for area management​.
  • Develop and maintain client’s training materials related to the ATO Back Office​.
  • Develop and maintain applicable Standard Operating Procedures, Forms, and/or Business documents​.
 
Basic Qualifications:
  • Basic Education & Experience Master’s degree or Bachelor's Degree and 2 years of Life Science or Business experience preferably in the biotechnology or pharmaceutical industry​.
  • Associate's degree and 6 years of Life Science or Business experience preferably in the biotechnology or pharmaceutical industry​.
  • High school diploma/GED and 8 years of Life Science or Business experience preferably in the biotechnology or pharmaceutical industry​.
  • Fluency in English, both in oral and written communication​.
  • Excellence in working with MS Office​.
 
Preferred Qualifications:
  • Ability to learn new tasks, functions and responsibilities quickly​.
  • Continuous improvement mindset​.
  • Analytical reasoning and creative problem-solving ability to conceive the solutions of tomorrow​.
  • Effective communication and command skills​.
  • Excellent project management skills​.
  • Good negotiation and facilitation skills​.
  • Demonstrated skill to handle multiple responsibilities and priorities simultaneously in a fluid environment with time pressures​.
  • General understanding of regulatory guidelines impacting supply (i.e. GxP, SOX)​.
  • High attention to detail​.
  • Understanding of clinical study conduct​.
  • Ability to operate in a team or matrixed environment​.
  • Advanced skills using client’s systems such as SAP, Microsoft Office Suite, CDOCS, QMTS and data visualization software (Tableau, Power BI, Spotfire)​.
  • CMIS PMP certification and/or CPIM certification.
 
Employee Value Proposition:
Additional workload on the team.
 
Red Flags:
Additional workload on the team.
 
Interview process:
Video Skype Panel Interview
 
We invite qualified candidates to send your resume to resumes@3keyconsulting.com.  If you decide that you’re not interested in pursuing this particular position, please feel free to take a look at the other positions on our website www.3keyconsulting.com/careers. You are also welcome to share this opportunity with anyone you think might be interested in applying for this role.
 
 
 
Regards,
 
3KC Talent Acquisition Team
 
 

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