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I.S. Technical Systems Analyst (Digital Workplace), Sr. Associate (JP9771)

Thousand Oaks, CA · Biotech/Pharmaceutical
Job Title:  I.S. Technical Systems Analyst (Digital Workplace), Sr. Associate (JP9771)
Location: Thousand Oaks, CA.
Employment Type:  Contract
Business Unit: IMA, Run Management and Optimization
Duration: 1+ years (with likely extensions and/or conversion to permanent)
Posting Date: 2/3/2022
Notes: ** Essential position. Onsite in Thousand Oaks, and SOME remote flexibility**
** Mostly typical working hours with some work outside of normal working hours**

3 Key Consulting is hiring an I.S. Business Systems Analyst Senior Associate for a consulting engagement with our direct client, a leading global biopharmaceutical company.

Job Description:
Client is seeking a Sr Associate IS Technical Analyst to join Digital Workplace Experience (DWX) team, who will interact with client’s Senior Leaders and their support staff in the client Thousand Oaks location supporting client tool sets. The incumbent will balance customer expectations, perform the hands-on technical work on their own and resolve all IS activities that impact client’s Executives.

The IS Analyst will report to the DWX Executive Services Manager. He/she will be responsible for meeting and managing the Executive’s expectations for IS both on and off site. Also, he/she will be expected to provide hands on support and training as needed in a variety of technologies and devices as well as setting up and supporting events and assisting with projects.

Why is the Position Open?
Planned project.

Top Must Have Skills:
  • Technical and non-technical customer focused IT support
  • Stakeholder relationship management
  • Previous experience in a similar role/IT support/troubleshooting technical difficulties for Various technology

Day to Day Responsibilities:
  • Provide support for business critical events like ED&O, Shareholder’s meeting, Board of Directors meeting, Business Review meetings, CRDAC meetings.
  • Perform daily checks on all open VIP issues and own to closure thus ensuring Service Level Agreement (SLA) and Operational Level Agreement (OLA) compliance.
  • Identify and correct complex system issues.
  • Perform in depth analysis and provide suggestions based on the business requests.
  • Interact with senior executives and own issues to completion.

Basic Qualifications:
  • Bachelors and 2 years.
  • Associates degree and 6 years of experience.
  • HS diploma and 8 years.

Employee Value Proposition:
Gain exposure to this client, possibly get extended and expand on skillsets.

Red Flags:
Not in commutable distance to the Thousand Oaks office.
Not an effective communicator.

Interview process:
Video Skype Panel Interview

We invite qualified candidates to send your resume to resumes@3keyconsulting.com.  If you decide that you’re not interested in pursuing this particular position, please feel free to take a look at the other positions on our website www.3keyconsulting.com/careers. You are also welcome to share this opportunity with anyone you think might be interested in applying for this role.
3KC Talent Acquisition Team
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