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Senior Associate Business Communications – REMOTE - (JP10098)

Thousand Oaks, CA · Biotech/Pharmaceutical
Job Title:  Senior Associate Business Communications – REMOTE - (JP10098)
Location: Thousand Oaks, CA. 91320 (100% REMOTE)
Employment Type:  Contract
Business Unit: GCOIS Salesforce
Duration: 1+ years (with likely extensions)
Notes:  Remote
Posting Date:  04/15/2022

3 Key Consulting is hiring a Senior Associate Business Communications for a consulting engagement with our direct client, a leading global biopharmaceutical company.

Job Description:
As a member of the Salesforce Platform team, the Internal Communications role will develop and lead our communications strategies and campaigns to fully capture the attention of our global internal clients and evangelize Salesforce within the client ecosystem. This role will serve as the voice of the platform team through our communication channels including hosting virtual events and content distribution using tools such as Salesforce Marketing Cloud and MS Teams. This position requires excellent verbal and written communication skills paired with a creative mindset.

Basic Qualifications:
  • Bachelors degree in communications or English
  • Great listening and story telling experience

Preferred Qualifications:
  • Bachelor’s degree and 2+ years of experience in email marketing, communications, live events
  • Salesforce Marketing Cloud Email Certification
  • Experience with an Agile framework
  • Experience with Salesforce or other CRM technology
  • Excellent with Microsoft Office toolset

Why is the Position Open?
Supplement additional workload on team.

Top Must-Have Skill Sets:
  • Strong storyteller
  • Event planner
  • Database skills (At least 2 years)

Day to Day Responsibilities:
  • Manage the distribution of our bi-weekly release notes to continuously provide transparency into the latest enhancements on the platform and product team applications.
 
  • Develop an effective agenda for our weekly virtual governance call, serve as the primary host during this live event.
  • Partner with all technical and non-technical members of the platform team to formulate and distribute timely maintenance and outage notifications including critical incidents impacting the platform.
  • Identify and disseminate information about training and upskilling opportunities for client’s Salesforce community.
  • Assist with planning captivating events to enable our business partners and empower product teams to deliver innovative Salesforce solutions.
  • Analyze results from previous communications and campaigns and apply key learnings to strategically improve future communications, content, and client engagements.
  • Process and execute timely ad-hoc communication requests to support dynamic business needs.

Employee Value Proposition:
The person in this role will work on a highly visible project and will represent the team in front of larger audience (On weekly governance calls and other weekly ceremonies)

Red Flags:
No prior experience with email marketing and communications.

Interview process:
Phone screening followed by in-person interview.



We invite qualified candidates to send your resume to resumes@3keyconsulting.com.  If you decide that you’re not interested in pursuing this particular position, please feel free to take a look at the other positions on our website www.3keyconsulting.com/careers. You are also welcome to share this opportunity with anyone you think might be interested in applying for this role.
 
 
Regards,
 
3KC Talent Acquisition Team
 
 
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