Engineer - Complaints Investigator, Medical Device (JP10245)
Thousand Oaks, CA · Biotech/Pharmaceutical
Job Title: Engineer - Complaints Investigator, Medical Device (JP10245) Location: Thousand Oaks, CA. (2-3 days onsite) Employment Type: Contract Business Unit: Complaints Trending Duration: 12 months with likely extension or conversion to FTE Posting Date: 5/16/2022 Target start date: 6/6/2022
3 Key Consulting is hiring an Engineer - Complaints Investigator for a consulting engagement with our direct client, a leading global biopharmaceutical company.
Job Description: The Engineer conducts technical investigations of complaints associated with product design and/or usability issues and conducts trend and consolidated investigations using data analytics. This role understands customer/ patient use of company’s packaged and/or distributed mechanical and/or electromechanical product as well as manufacturing processes for these products.
The complaints investigation technical investigator will perform the device assessment of complaint samples using equipment such as the CT scanner/SEM material analysis/Instron testing machines. S/he will be responsible for authoring the device assessment report and communicating the findings and results to management and cross-functional team as required. S/he will be responsible for the validity and integrity of the assessment reports. The Technical Investigator will maintain close interaction with the quality complaints owner. Responsibilities may also include helping with the implementation, validation of equipment in the CT&I lab, personnel training, developing and updating equipment procedures and method development/validation.
Why is the Position Open? Supplement additional workload on team.
We invite qualified candidates to send your resume to firstname.lastname@example.org. If you decide that you’re not interested in pursuing this position, please feel free to look at the other positions on our website www.3keyconsulting.com/careers. You are welcome to also share this opportunity with anyone you think might be interested in applying for this role.