Job Title: Human Factors Engineer – Onsite (JP14073)
Location: Thousand Oaks, CA. (Onsite only)
Employment Type:  Contract
Business Unit: Operations Patient Experience 
Duration: 1+ years (with likely extensions and/or conversion to permanent)
Posting Date: 05/09/2025
Pay Rate: Open
Notes: This is expected to be a contract position within the Human Factors and Usability Engineering group, working 40 hours/week. The position is for 1 year; it may be renewed at the end of that period. Ideally, candidates are local and work in-person in Thousand Oaks, CA. Exceptional candidate with successful experience working remotely may be considered. Due to the prototype build responsibilities, this role is in-person only in Thousand Oaks, CA.

3 Key Consulting is hiring a Senior Human Factors Engineer for a consulting engagement with our direct client, a leading global biopharmaceutical company.

Job Description:
NOTE: This is expected to be a contract position within the Human Factors and Usability Engineering group, working 40 hrs/week. The position is for 1 year; it may be renewed at the end of that period. Ideally, we would like candidates to be local and work in-person in Thousand Oaks, CA. Exceptional candidate with successful experience working remotely may be considered. If candidate is within commuting distance to Thousand Oaks, they will be expected to work on-site most/all hours.
 

• Supports the Instruction Design and Human Factors Engineering/Usability Engineering (HFE) teams to document and accurately review and check instruction materials, including Instructions for Use (IFUs) that are used to instruct laypersons in the proper use of combination products/drug delivery devices.
• Materials to review will include content copy, layout, line-art illustrations, and other graphical elements for IFUs, carton artwork, and device labeling. Works closely with other designers, HF engineers, and other artwork functions.
• In addition to accuracy, role requires instruction checks with quick turnarounds during instruction development to support iterative usability study timelines in a design-test-refine-test model.
• Maintains history records of changes to instruction materials to capture rationale for those changes over the development process.
• Supports process improvement initiatives, including defining and documenting current procedures within the group and working with cross-functional partners to improve and document labeling across upstream and downstream functions.

Why is the Position Open?
Supplement additional workload on team/ backfill

Top Must Have Skills:

• Minimum 4-6 years of experience reviewing documents including medical device IFUs., including strong proficiency in rapid sketch illustration, digital line-art illustration, and image (photo) editing.
• 2-4 years experience using Adobe Creative Suite software (InDesign and Illustrator) and Microsoft Word and Excel. Knowledge of Microsoft Access and Visio is a plus.
• High-level attention to detail and accuracy in reducing errors in work deliverables.
• Medical, healthcare, medical devices and/or pharmaceuticals background.
• Must be punctual, reliable, flexible, and excellent at balancing multiple detail-oriented projects. Strong organization and communication skills.

Day to Day Responsibilities:

• Review new and updated IFUs, reference guides, and carton artwork content and graphics (layout and illustrations) for medical device/combination products to ensure accuracy. Some reviews will use digital comparison tools; other reviews will require manual checking.
• Maintain change history of instruction materials during their development, including changes from regulatory authorities and Human Factors studies.
• Ensure changes to specific projects are communicated to other programs for implementation.
• Support extension of department platform designs into individual projects. Communicate daily with other designers on impact to platform designs, and update platforms as appropriate.
• Develop instruction design strategies for individual projects that align with department and corporate instruction platforms. Manage individual projects, representing the Instruction Design group, by coordinating with cross-functional teams (including Human Factors, Device Engineering, Marketing Labeling, Clinical, Legal and Regulatory Affairs) to define instructional requirements and execute on plans.
• Support process improvement programs and documentation as it relates to design and development processes.

Employee Value Proposition:

• Career growth
• Networking
• Unique industry experience

Red Flags:

• Review experience with text-based instructions only (ex., SOP development without illustrations and layout, personnel training manuals, defense user manuals). This role needs applicants with experience reviewing graphics as well as copy.
• Only has checking experience; role requires ability to contribute to improving processes involving design and checks.

Interview process:

• To be considered, candidates MUST supply an online portfolio
• TEAMs/ video conference panel

We invite qualified candidates to send your resume to resumes@3keyconsulting.com.  If you decide that you’re not interested in pursuing this particular position, please feel free to take a look at the other positions on our website www.3keyconsulting.com/careers. You are also welcome to share this opportunity with anyone you think might be interested in applying for this role.