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Human Factors/Usability Technician (JP7157)

Thousand Oaks, CA · Biotech/Pharmaceutical
Job Title:  Human Factors/Usability Technician (JP7157)
Location: Thousand Oaks, CA.
Employment Type:  Contract
Business Unit:  Final Product Technologies
Duration: 1+ years (with likely extensions)
 
3 Key Consulting is hiring a Human Factors/Usability Technician for a consulting engagement with our direct client, a leading global biopharmaceutical company.
 
Job Description:
Onsite M-F Thousand Oaks, CA. (following COVID-19 Restrictions
 
Our ideal candidate –
  • Bachelor’s or Master’s degree in Human Factors/Usability, User Centered Design, Psychology, Engineering, Operations or Industrial Design, or similar area.
  • Some experience in device development engineering in a medical device, or other regulated environment or related field is preferred.
  • Proficiency utilizing the MS Office Suite (Word, Excel, PowerPoint etc.).
 
The Human Factors/Usability technician will be an integral part of the HFE/UE department and will contribute to activities of client’s combination drug delivery. The position will be working with HFE/UE personnel in close collaboration to coordinate HFE project activities by overseeing logistics. This role will assist with human factors department personnel with study logistics, support on material ordering, shipping and inventory of supplies and models, working with vendors to procure stimuli, expediting IRB protocols, assisting with video editing and organization of HFE research materials in usability data capture and analysis. HF/U technician will support appropriate human factors and usability engineering activities for the department and will have the opportunity to participate on various activities across the product life cycle in an FDA regulated environment.  Responsibilities include:
  • Primary point of contact for research logistics with vendors, internal stakeholders, and research participants recruitment.
  • Working with lead HFE personnel to define successful screener criteria, coordinate study dates, identifying and secure research facilities, and coordinate study participant recruitment activities with vendors.
  • Managing protocol submissions with Internal Review Board (IRB) and working on change requests to ensure HF studies are executed on time.
  • Assist in coordinating user studies, support on material ordering, shipping and inventory of supplies.
  • Setup and dismantle audio/video equipment and recording software for user testing.
  • Support departmental activities including video edits, study material preparation, and document management.
  • This person will be responsible for housing study materials and ensuring that HFE department is following client’s SOPs, including working with vendors to procure stimuli.
  • Facilitate meetings, manage communications, escalating potential issues which may impact timelines or scope.
  • Periodically explore new novel tools for helping with research project organization.
  • Perform data verification for reports.
  • Other duties as assigned.
 
This position requires up to 10% yearly travel mostly local and domestic.
 
Why is the Position Open?
We need support for the HF staff. Can be someone who wants to know what HF looks like, if they are interested in this kind of work.
 
 
Top Must-Have Skill Sets:
  • See job posting skills: Communication, technically savvy, likes problem solving.
  • Bachelor’s or Master’s degree in Human Factors/Usability, User Centered Design, Psychology, Engineering, Operations or Industrial Design, or similar area.
  • Some experience in device development engineering in a medical device, or other regulated environment or related field is preferred.
  • Proficiency utilizing the MS Office Suite (Word, Excel, PowerPoint etc.).
 
 
Day to Day Responsibilities:
They will be required to train on our client’s processes and systems. They will learn what HF does, interact with the team to understand the work, and where they can help with the task as described in the job description.
 
 
Basic Qualifications:
  • Associate degree or working toward a Bachelor’s or Masters’ in Human Factors/Usability, User Centered Design, Psychology, Engineering, Operations or Industrial Design, or similar area.
  • Ability to work in a high paced work environment.
  • Proficiency utilizing the MS Office Suite (Word, Excel, PowerPoint etc.).
 
 
Preferred Qualifications:
  • Bachelor’s or Master’s degree in Human Factors/Usability, User Centered Design, Psychology, Engineering, Operations or Industrial Design, or similar area.
  • Strong oral and written communication and organizational skills, technical problem solving, the ability to work in teams, critical thinking, the ability to adapt to a rapidly changing environment, and desire to contribute to meaningful and innovative products.
  • Experience and desire for working with inter-disciplinary development teams.
  • Some experience in device development engineering in a medical device, or other regulated environment or related field is preferred.
  • Proficiency utilizing the MS Office Suite (Word, Excel, PowerPoint etc.)
 
 
Employee Value Proposition:
This department is the best seat in the house. They can see a good mix of action. Learn to self-organize and oversee the tech process.
 
 
Interview process:
Phone screening followed by in-person interview.
 
 
We invite qualified candidates to send your resume to resumes@3keyconsulting.com.  If you decide that you’re not interested in pursuing this particular position, please feel free to take a look at the other positions on our website www.3keyconsulting.com/careers. You are also welcome to share this opportunity with anyone you think might be interested in applying for this role.
 
 
Regards,
 
3KC Talent Acquisition Team
 
 
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