Job Title: Senior Business/System Analyst. Managed Healthcare - Remote (CH1002) Location: Los Angeles (100% Remote) Employment Type: Contract Business Unit: Enterprise PMO Duration: 1+ years (with likely extensions) Notes: Posting Date: 03/16/2022
3 Key Consulting is hiring a Senior Business Analyst for a consulting engagement with our direct client, a leading global biopharmaceutical company.
Job Description: The Senior Business Analyst will function as the lead BA within the Enterprise Project Management Office (EPMO), and has responsibility for providing guidance and support to other BA’s as well as the Project Managers within the EPMO. This individual works closely with project managers, operational management, programming staff and end users to define business needs and identify acceptable solutions. This includes reviewing, analyzing, and evaluating business requirements and processes and translating them into formal project documents. The Senior Business Analyst will also be responsible for all user testing of the recommended solutions and ensure they meet current and anticipated business needs.
Why is the Position Open? Additional support for long-term initiatives.
Top Must-Have Skill Sets:
Must have excellent customer service skills
Ability to work effectively with key stakeholders, project team members and vendor personnel
Excellent written and communication skills, including project management documentation writing skills
Demonstrates superior knowledge of business analysis and project management methodologies
Possesses in-depth experience working within the software-development life cycle
Demonstrates significant knowledge of, and experience with, large project implementations in a BA role
Significant experience in the creation and execution of test plans is required
Must be able to attend meetings and participate in small teams effectively
Day to Day Responsibilities:
For smaller projects, this position will assume the overall project management duties in addition to the BA functions
Consults with external and internal client Health business clients and end users to analyze procedures and processes, and identify, define, and document opportunities for improvement
Analyze business objectives in relationship with the defined future state to identify feasible technology solutions
Guides the business SME’s to define the future state process flows
Assists with development of the business case and project scope documentation
Works with programmers to assist in the translation of requirements into technical specifications
Documents current and future state work flows, utilizing process flow diagrams, entity-relationship diagrams, and flow charts
Develops the business case and project scope documentation
Guides programmers in the translation of requirements into technical specifications
Responsible for aspects of project management, including requirements gathering, scope definition, design, and drafting test plans
Elicit, document, and organize business and functional requirements
Participates in aspects of project management, including requirements gathering, scope definition, design, and drafting test plans
Coordinates project activities, including product demonstrations, testing, and feedback sessions
Studies existing information processing systems to evaluate effectiveness and promote enhancements in systems to improve production or workflow as required
Evaluate system changes for downstream system and/or organizational impacts
Prioritize and track all issues to resolution
Facilitate and or assist with group meetings
Provide agendas and follow up with meeting minutes
Participate in prototyping solutions to provide the business unit a preliminary evaluation and/or user interface experience
Work with the business units to identify minimum performance expectations
Validate that all functions perform according to the defined specifications
Perform test planning, coordination and user acceptance testing activities
Assure testing defects and fixes are logged and tracked accurately
Provide required problem, status and time reporting
Escalate risks and issues to the Project Manager as appropriate
Develop and maintain positive working relationships at all levels of the organization
Mentor, coach and at times direct other BA’s and assigned QA’s on project activities
Performs other related duties/responsibilities as assigned or requested
Bachelor’s Degree is preferred plus six (6) years’ experience working as a business analyst or equivalent combination of education and experience
Healthcare or health insurance industry experience is highly preferred
CBAP certification is preferred
Must have significant experience working within a structured Project Management and SDLC environment
Experience working as a BA on large enterprise projects is required
Continuous Learning:Spends time and energy to learn new approaches, tools, and methodologies to stay abreast and move ahead in position/field.
Computer Skills:Ability to quickly assimilate and use computer operating systems and applications. Advanced skills with computer programs including MS Excel, Word, PowerPoint and Outlook.
Interpersonal /Customer Services Skills:Treats others with courtesy, sensitivity and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Nurtures internal and external customers to develop confidence, trust and long-term relationships/partnerships.
Initiative & Motivation:Displays strong personal initiative and motivation to achieve desired performance results. Takes on tasks and assumes responsibility without being asked to do so. Takes charge in the absence of detailed instructions and/or plans.
Results Orientation:The ability to focus on the desired result of one’s own or one’s unit’s work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
Thoroughness:Ensuring that one’s own and others’ work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
Flexibility:Displays ability to quickly adapt to changing requirements, special assignments and workload re-prioritization. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things.
Walk the Talk:Do what you say you are going to do. Be accountable for your actions.
World Class Mindset: Behaves in an honest, fair, and highly ethical manner. Shows consistency in words and actions. Punctual, exhibits professional email etiquette. Adhere to company and department standards. Commitment to excellence.
Health care business processes (Medi-Cal and/or Medicare) knowledge, including claims and eligibility processing, benefits, and authorizations is highly preferred
Phone screening followed by in-person interview.
We invite qualified candidates to send your resume to email@example.com. If you decide that you’re not interested in pursuing this particular position, please feel free to take a look at the other positions on our website www.3keyconsulting.com/careers. You are also welcome to share this opportunity with anyone you think might be interested in applying for this role.