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Senior Business/System Analyst. Managed Healthcare - Remote (CH1002)

Santa Barbara, CA · Healthcare
Job Title:  Senior Business/System Analyst. Managed Healthcare - Remote (CH1002)
Location: Los Angeles (100% Remote)
Employment Type:  Contract
Business Unit: Enterprise PMO
Duration: 1+ years (with likely extensions)
Posting Date:  03/16/2022

3 Key Consulting is hiring a Senior Business Analyst for a consulting engagement with our direct client, a leading global biopharmaceutical company.

Job Description:
The Senior Business Analyst will function as the lead BA within the Enterprise Project Management Office (EPMO), and has responsibility for providing guidance and support to other BA’s as well as the Project Managers within the EPMO.  This individual works closely with project managers, operational management, programming staff and end users to define business needs and identify acceptable solutions. This includes reviewing, analyzing, and evaluating business requirements and processes and translating them into formal project documents. The Senior Business Analyst will also be responsible for all user testing of the recommended solutions and ensure they meet current and anticipated business needs.

Why is the Position Open?
Additional support for long-term initiatives.

Top Must-Have Skill Sets:
  • Must have excellent customer service skills
  • Ability to work effectively with key stakeholders, project team members and vendor personnel
  • Excellent written and communication skills, including project management documentation writing skills
  • Demonstrates superior knowledge of business analysis and project management methodologies
  • Possesses in-depth experience working within the software-development life cycle
  • Demonstrates significant knowledge of, and experience with, large project implementations in a BA role
  • Significant experience in the creation and execution of test plans is required
  • Must be able to attend meetings and participate in small teams effectively

Day to Day Responsibilities:
  • For smaller projects, this position will assume the overall project management duties in addition to the BA functions
  • Consults with external and internal client Health business clients and end users to analyze procedures and processes, and identify, define, and document opportunities for improvement
  • Analyze business objectives in relationship with the defined future state to identify feasible technology solutions
  • Guides the business SME’s to define the future state process flows
  • Assists with development of the business case and project scope documentation
  • Works with programmers to assist in the translation of requirements into technical specifications
  • Documents current and future state work flows, utilizing process flow diagrams, entity-relationship diagrams, and flow charts
  • Develops the business case and project scope documentation
  • Guides programmers in the translation of requirements into technical specifications
  • Responsible for aspects of project management, including requirements gathering, scope definition, design, and drafting test plans
  • Elicit, document, and organize business and functional requirements
  • Participates in aspects of project management, including requirements gathering, scope definition, design, and drafting test plans
  • Coordinates project activities, including product demonstrations, testing, and feedback sessions
  • Studies existing information processing systems to evaluate effectiveness and promote enhancements in systems to improve production or workflow as required
  • Evaluate system changes for downstream system and/or organizational impacts
  • Prioritize and track all issues to resolution
  • Facilitate and or assist with group meetings
  • Provide agendas and follow up with meeting minutes
  • Participate in prototyping solutions to provide the business unit a preliminary evaluation and/or user interface experience
  • Work with the business units to identify minimum performance expectations
  • Validate that all functions perform according to the defined specifications
  • Perform test planning, coordination and user acceptance testing activities
  • Assure testing defects and fixes are logged and tracked accurately
  • Provide required problem, status and time reporting
  • Escalate risks and issues to the Project Manager as appropriate
  • Develop and maintain positive working relationships at all levels of the organization
  • Mentor, coach and at times direct other BA’s and assigned QA’s on project activities
  • Performs other related duties/responsibilities as assigned or requested

Basic Qualifications:
  • Bachelor’s Degree is preferred plus six (6) years’ experience working as a business analyst or equivalent combination of education and experience
  • Healthcare or health insurance industry experience is highly preferred
  • CBAP certification is preferred
  • Must have significant experience working within a structured Project Management and SDLC environment
  • Experience working as a BA on large enterprise projects is required
  • Continuous Learning:  Spends time and energy to learn new approaches, tools, and methodologies to stay abreast and move ahead in position/field.
  • Computer Skills:   Ability to quickly assimilate and use computer operating systems and applications.  Advanced skills with computer programs including MS Excel, Word, PowerPoint and Outlook.
  • Interpersonal /Customer Services Skills: Treats others with courtesy, sensitivity and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.  Nurtures internal and external customers to develop confidence, trust and long-term relationships/partnerships.
  • Initiative & Motivation:  Displays strong personal initiative and motivation to achieve desired performance results. Takes on tasks and assumes responsibility without being asked to do so.  Takes charge in the absence of detailed instructions and/or plans. 
  • Results Orientation: The ability to focus on the desired result of one’s own or one’s unit’s work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
  • Thoroughness: Ensuring that one’s own and others’ work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
  • Flexibility: Displays ability to quickly adapt to changing requirements, special assignments and workload re-prioritization.  Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. 
  • Walk the Talk:  Do what you say you are going to do.  Be accountable for your actions.
  • World Class Mindset:  Behaves in an honest, fair, and highly ethical manner. Shows consistency in words and actions. Punctual, exhibits professional email etiquette.  Adhere to company and department standards.  Commitment to excellence.

Preferred Qualifications:
  • Health care business processes (Medi-Cal and/or Medicare) knowledge, including claims and eligibility processing, benefits, and authorizations is highly preferred

Interview process:
Phone screening followed by in-person interview.

We invite qualified candidates to send your resume to resumes@3keyconsulting.com.  If you decide that you’re not interested in pursuing this particular position, please feel free to take a look at the other positions on our website www.3keyconsulting.com/careers. You are also welcome to share this opportunity with anyone you think might be interested in applying for this role.
3KC Talent Acquisition Team
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