Job Title: Associate Human Resources Coordinator - (JP9554) Location: Tampa, FL. 33607 Employment Type: Contract Business Unit: Global External Workers/HR Connect Americas Duration: 6+ months (with likely extensions and/or conversion to permanent) Posting Date: 12/13/21 Notes: $18 - $20/hour; remote pending lifting of COVID restrictions
3 Key Consulting is hiring an Associate HR Coordinator for a consulting engagement with our direct client, a leading global biopharmaceutical company.
Must be willing to work a 9:30am - 6:30pm or 9am - 6pm shift.
Must be based in Tampa, FL.
Works under general supervision to provide tactical support to the Staffing Team (Staffing Consultant, Candidate Developer, and Staffing Lead). Responsibilities include:
Input information into the resume and relocation databases per specifications (e.g. input resumes, drug screen completion, background check completion).
Demonstrate the ability to work with managers and administrative coordinators in all lines of business to effectively complete assignments (e.g. candidate travel arrangements and interview schedules).
Demonstrate the ability to work with outside vendors (e.g. Primacy, Choice Point, Aim Relocation).
Assist in overall candidate experience (e.g. point of contact for onsite interviews).
Ensure that all paperwork is complete and accurate (e.g. candidate agenda's, applications, candidate evaluation forms and offer letters).
Create individual candidate files and maintain retention according to specifications.
Contributes to process improvements and developing solutions to establish best practices.
May provide procedural guidance to others.
Applies experience and judgment in making decisions or resolving issues
Why is the Position Open? Backfill.
Top Must Have Skills:
2+ years experience in Human Resources, Customer Service or Payroll.
At least 1 year of HR experience and a lot of customer service experience.
Effective analytical thinking and attention to detail or related internship experience demonstrating same.
Strong team player who can collaborate with colleagues on complex tasks.
Day to Day Responsibilities:
Triage inquiries/ raise issues according to defined processes and procedures; These issues may include: navigational support/answers regarding Workday, payroll, incident management.
Perform transactions and suggest improvements in Workday while maintaining content in the team’s knowledgebase program.
Use pro-active communications to contribute to improving relationships and service levels with staff and Center of Excellence partners.
Providing superb customer service as measured by Service Level Agreements and contact center metrics.
Support and back up other team members in their daily activities while encouraging and sustaining a positive work environment that fosters team performance through own work and behavior.
Manage other assigned activities as necessary.
Professional administrative experience, preferably in Human Resources/Staffing; strong working knowledge of MS Office Suite (Word, Excel, Outlook).
Ability to maintain and handle confidential information.
Must be able to prioritize workload, multi-task and work well in a team environment.
Must have excellent written and oral communications skills.
Must be detail oriented and have excellent proof reading skills.
Bachelor’s degreeideally CSR and HR experience. OR Associate degree and 4 years of Customer Service experience OR High school diploma / GED and 6 years of Customer Service experience
Fluent in English and Spanish (Preferred Not Required)
Workday or other HR tool experience preferred.
Employee Value Proposition:
Great opportunity for growth within industry.
Great supportive team and training.
Expand your HR knowledge.
Numerous employment gaps.
Lack of experience in Human Resources.
Video Skype Panel Interview
We invite qualified candidates to send your resume to firstname.lastname@example.org. If you decide that you’re not interested in pursuing this particular position, please feel free to take a look at the other positions on our website www.3keyconsulting.com/careers. You are also welcome to share this opportunity with anyone you think might be interested in applying for this role.