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R&D Quality Process Modeler-Remote  (JP9669)

Thousand Oaks, ca · Biotech/Pharmaceutical
Job Title: R&D Quality Process Modeler-Remote  (JP9669)
Location: Thousand Oaks, CA 91320
Employment Type: Contract
Business Unit: QCA Business Process Management
Duration: 12 months with likely extensions
Job posting date: 1/14/2022
Note: Remote

3 Key Consulting is hiring a R&D Quality Process Modeler-Remote  for a consulting engagement with our direct client, a leading global bio-pharmaceutical company.

Job Summary:
  • The Process Modeler gathers and analyzes information from a variety of sources (SMEs, documentation, and technical) to create business process models within the client process modeling methodology framework, using specified Visio templates.
  • In addition, the Process Modeler may be expected to facilitate workshops, fact-finding interviews, project management activities, and other necessary activities to gather and synthesize information into their process models.
  • Candidate should have fair degree of technical knowledge. Some database/reporting experience, programming languages, and such. While this is not a purely technical role per say, those skills will be valuable/necessary for some of the other aspects of the work we have beyond process modeling.

    Day-To-Day Responsibilities:
  • Work with subject matter experts to translate discussions into process flows.
  • Publish process flows into a Business Process Management system for data analysis.
  • Manage multiple assigned projects and establish timelines and accurately track progress, obstacles, and execution to timelines
  • Translate subject matter expert and stakeholder discussion into process flows and procedures.
  • Lead workshops, interviews and other information gathering activities specifically to derive process structure and measures
  • Learn and stay updated on the client process modeling methodology (training is provided)
  • Learn Visio modeling template usage, structure, and metamodel (training is provided)
  • Learn how to use the process management system (training is provided)
  • Serve as a modeling subject matter expert and point of contact to support functional and cross-functional stakeholders.
  • Know when to escalate process issues and seek resolution
  • Collaborate with subject matter experts globally to ensure appropriate stakeholders are included in the development and revision of process models.
  • Provide regular status updates to business customers to achieve goals and meet deadlines.
  • Establish timelines and accurately track progress, obstacles, and execution to timelines.
  • Work with documentation, training, and other project team members in the formulation of plans and activities to support project implementation.

  • Able to translate discussion into process flows and process documentation.
  • Understanding of translating process models into written documentation, SOPs, and other controlled documents.
  • Exceptional communication skills – both written and verbal.
  • Excellent active listening skills.
  • Excellent analytical and abstraction reasoning skills, as well as problem solving ability
  • Experience with project management approaches, tools and phases of the project lifecycle.
  • Ability to effectively prioritize and execute tasks while under pressure.
  • Able to work effectively at all levels in an organization.
  • Must be a team player and able to work with and through others.
  • Be a self starter, independent, resourceful. Able to exercise independent judgment and take action on it.
  • Ability to facilitate teams toward a common vision or goal.
  • Advanced skill level with Microsoft Visio
  • Intermediate skill level in Microsoft Project, Word, and suite of Microsoft tools
  • Sharepoint Online, Microsoft Teams and Smart Sheet knowledge desirable
  • Prior experience using Microsoft Visio and/or other system modeling tools to support the architecture view development and business/system process capture
  • Prior experience as business analyst or business/systems architect a plus
  • Application support experience a plus
  • Experience writing technical documentation a plus
  • Experience in a GxP regulated industry such as Biotechnology, Medical Device, or Pharmaceuticals a plus
  • Experience or familiarity with Quality Management System principles and Continuous Improvement is a plus

    Bachelor's degree required (Science, Quality, or IT field preferred) or relevant experience, not an entry level role recent 2 years of experience post-graduation
Top Must have Skill Sets:
  • Able to track progress, obstacles, and execution to timelines
  • Process modeling experience
  • Lead workshops, leading meetings
  • Project management skills
Employee Value Proposition:
  • Good opportunity for understanding R&D
  • Great visibility and networking
  •  Learn a specific system and new skillset
Red Flags:
  • Lack of experience working directly with business staff or leading meetings and workshops.
  • This is not a technical role but will involve general understanding of and working in a data driven system.
  • Don't need technical background (SQL for example), not a tech role
Interview Process:
1. Phone screen with directly with hiring manager.
2. Second interview - 1 hour interview with other interviewers via Webex. 

We invite qualified candidates to send your resume to resumes@3keyconsulting.com. If you decide that you’re not interested in pursuing this position, please feel free to look at other positions on our website www.3keyconsulting.com. You are welcome to also share this posting with anyone you think might be interested in applying for this role.

3KC Talent Acquisition Team
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